slot baji Privacy Policy

This privacy policy ("Policy") applies to all users of the slot baji platform. When you use the slot baji website, open an account, or use any of our services, you are considered to have accepted the terms of this Policy.

The purpose of this Policy is to clearly inform you what information we collect, what it is used for, who it may be shared with when necessary, and what rights you have over your information. This Policy works alongside slot baji's Terms and Conditions.

slot baji collects various types of information that are necessary to provide services and ensure security. The information collected falls into two main categories:

2.1 Information You Provide Directly

Information you voluntarily provide when registering an account or using our services:

• Full name and date of birth
• Mobile number and email address
• National ID or passport number (for identity verification)
• Mobile banking details for deposits and withdrawals (bKash, Nagad, Rocket)
• Profile photo (optional)
• Messages or complaints submitted when contacting customer support

2.2 Automatically Collected Information

When you use our platform, certain information is automatically recorded through technical means:

• IP address and device identifier information
• Browser type and operating system
• Login time, session information, and page visit history
• Data collected from cookies and similar tracking technologies
• Gaming activity — bet amounts, outcomes, and transaction records

slot baji uses your information for the following purposes:

• Account management: Registration, login verification, and account security.
• Identity verification: Compliance with the 21+ age requirement and prevention of fraudulent activity.
• Financial transactions: Processing deposits and withdrawals and ensuring transaction security.
• Customer support: Responding to your questions, complaints, and issues.
• Bonuses and promotions: Delivering applicable offers correctly and managing VIP membership.
• Platform improvement: Analysing user experience to improve service quality.
• Security and protection: Detecting and preventing suspicious activity.
• Communications: Sending important updates, policy changes, and service notifications.

We never sell your information to third parties for marketing purposes.

slot baji uses cookies and similar technologies on its platform. Cookies are small text files stored on your device that help improve your browsing experience.

4.1 Types of Cookies We Use

• Essential cookies: These are required for the core functions of the platform — login sessions, security tokens, and so on. Without these cookies, the service cannot work properly.
• Functional cookies: Remember your preferences, such as language selection or account settings.
• Analytics cookies: Collect usage statistics for the platform, which help us improve our services.

4.2 Cookie Control

You can control or decline cookies through your browser settings. However, please note that disabling essential cookies may limit some features of the platform.

slot baji may share your information with third parties in the following limited circumstances:

5.1 Service Partners

Minimum necessary information may be shared with trusted partner organisations for payment processing (bKash, Nagad, Rocket), technical infrastructure, and fraud prevention. These partners are contractually bound to meet our privacy standards.

5.2 Legal Obligations

Information may be provided in accordance with applicable laws in Bangladesh or valid directions from government authorities. In such cases, no information beyond what is legally required is disclosed.

5.3 Business Changes

In the event of a business merger or acquisition, user information may be transferred. In that case, this privacy policy will remain in force under the new service provider.

slot baji applies industry-standard technical and administrative measures to protect your information:

• SSL encryption: All data transmitted between the platform and users is encrypted using SSL technology.
• Secure servers: Sensitive information is stored on secure servers with strict access controls in place.
• OTP verification: Two-step OTP-based verification applies to logins and financial transactions.
• Regular security reviews: Periodic security audits are conducted to identify system vulnerabilities.
• Staff training: Relevant staff are trained to comply with data protection policies.
• Data minimisation: Only the information strictly necessary to provide the service is collected.

No method on the internet is completely secure, but we are committed to protecting your information to the best of our ability. If you suspect a security incident, contact our customer support immediately.

slot baji retains your information for as long as your account is active. After an account is closed, certain information may be kept for a defined period for the following reasons:

• Financial transaction records — to meet legal and accounting obligations
• Information needed for dispute resolution
• Information on accounts flagged for fraud prevention
• Information retained as part of a government directive or legal process

Where there is no longer a need to retain information beyond the above reasons, it is deleted or anonymised in due course.

As a slot baji user, you have the following rights over your own information:

• Access: The right to know what information is held about you.
• Correction: The right to correct inaccurate or incomplete information.
• Deletion: The right to request deletion of your information in certain circumstances — however, this may not always be possible for legal or security reasons.
• Restriction of processing: The right to request that processing of your information be limited in certain cases.
• Opt out of marketing: The right to opt out of promotional communications.
• Lodge a complaint: The right to contact customer support if you have a concern about how your information is processed.

To exercise these rights, contact our customer support team. The team provides assistance in Bengali and English 24/7.

slot baji strictly follows a 21+ age policy. This platform does not knowingly collect or process the information of any minor. Age verification is mandatory at account registration. If we are informed that a minor has opened an account, that account will be closed immediately and the related information will be deleted.

To learn more about responsible gaming practices, read our Responsible Gaming page.

slot baji works with game software providers (such as Pragmatic Play, PG Soft, JILI, Evolution) and payment service providers on its platform. These third-party services have their own privacy policies, and responsibility for those policies rests with the respective organisations.

Game providers may process certain technical data to deliver their services. However, your personal identity information is used solely for slot baji's own purposes.

slot baji may update this privacy policy from time to time. Changes may be made due to service improvements, technical changes, or legal requirements.

For significant changes, we will notify you via your registered email or through the platform. Continued use of the platform after a change is made will be considered acceptance of the updated policy.

You can check the "Last Updated" date at the end of the policy to see when the most recent change was made. To learn more about our platform's overall terms of use, visit our About Us page.

If you have any questions, concerns, or information-related requests regarding this privacy policy, please contact us:

• Live Chat: Instant support available 24/7 through the platform
• Email: [email protected]

Our support team is available in both Bengali and English, seven days a week, around the clock.